Employer: Little General StoresJOB DESCRIPTIONBRANDED FOOD SERVICE CLERKPurpose:The Branded Food Service Clerk greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.Major Duties/Responsibilities:
Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.Demonstrates a complete understanding of menu items and explains them to guests accurately.Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.Performs Cash-In Procedure- accounting for all forms of money, product, etc., during the shift.Prepares food neatly, according to formula, and in a timely manner.Checks products in storage unit area and restocks items to ensure a sufficient supply throughout the shift.Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the approved method for cleaning.Understands and adheres to all quality standards, formulas and procedures as outlined in the branded franchise operations manual.Maintains a professional appearance and grooming standards as outlined in the branded franchise operations manual.Performs light paperwork duties as assigned.Completes company and branded franchise training courses as directed.Reporting Relationship: Branded Foodservice ManagerPhysical Demands of the Position:
- Strength
- Standing 95% of time
- Walking 25% of time
- Sitting 5% of time
- Lifting 25 lbs
- Carrying 25 lbs
- Pushing 25 lbs
- Pulling 25 lbs
- Climbing, Balancing, Climbing ladder
- Stooping, Kneeling, Crouching, Crawling
- Reaching, Handling
- Speaking, Hearing
- Seeing, Depth Perception, Color Vision