Food Service Director - Elizabeth City State University Dining
: Job Details :

Description: Job Description: Job Description: The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods froma menu. Job Responsibilities: Leadership - Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance - Ensure food services appropriately connects to the Executional Framework - Coach employees by creating a shared understanding about what needs to be achieved and how to execute - Reward and recognize employees - Ensure safety and sanitation standards in all operations Client Relationship - Identify client needs and effectively communicate operational progress Financial Performance - Adopt process and systems - Build revenue and manage budget, including cost controls regarding food, beverage and labor - Ensure the completion and maintenance of P&L statements - Achieve food and labor targets - Manage resources to ensure quality and cost control within budgetary guidelines Productivity - Implement and maintain agenda for both labor and food initiatives - Create value through efficient operations, appropriate cost controls and profit management - Full compliance with Operational Excellence fundamentals, including food and labor - Direct and oversee operations related to production, distribution and food service Compliance - Maintain a safe and healthy environment for clients, customers and employees - Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Key Responsibilities: - Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development - Develops operational component forecasts and can explain variances. Responsible for components accounting functions. - Ensures that requirements for appropriate sanitation and safety levels in respective areas are met - Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training - Recruits, hires, develops and retains front line team. - Conducts period inventory - Maintains records to comply with , government and accrediting agency standards - Interacts with Client Management and maintains effective client and customer relations at all levels with client organization - May participate in sales process and negotiation of contracts - Looks for opportunities to implement new products and services which support sales growth and client retention - Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) - Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices Qualifications - Requires at least 4 years of experience - Requires at least 1-3 years of experience in a management role - Requires previous experience in food service - Requires a bachelor's degree or equivalent experience - Strong communication skills - Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships - Ability to demonstrate excellent customer service using standard model - Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers - Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. - Must be able to stand for extended periods of time.Candidate Must Have:

4+ years food service leadership experience

Experience overseeing multiple food service locations at once

Strong communication and customer service skills

Retail food service experience (ex: Dunkin, Chick Fil A, Starbucks, Subway, etc.)

Local or willing to relocate to Elizabeth City, NC