JOB SUMMARY:Introduce patients to VIP Room Service and assist patients with menu selections. Assemble, deliver and pick up trays for each meal service. Responsible for patient special requests and needs and providing food for meal delivery. Relay patient food issues/concerns to Culinary Services and Nursing. Interact with Nursing in regard to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of diet ordered by physicians. Know and understand dietary restrictions on special, modified diets to ensure optimal food preferences are met within the guidelines of diet order limitations. Provide quality service which will be evident by good internal and/or external patient satisfaction survey results on assigned units.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Experience in a health care environment is desirable, but not required
LICENSE/REGISTRATION/CERTIFICATION:
EDUCATION & TRAINING:
- High School diploma, GED, or equivalent work experience
- You must have the ability to read, write and speak English (or other languages as necessary), follow written and verbal instructions and complete simple computational skills
SKILLS:
- Strong verbal communication, reading and writing abilities are required.
- The ability to interact with patients and staff in a professional and courteous manner
- Basic computer knowledge and skills
- Basic math skills
- The ability to prioritize work with minimal supervision, in order to independently carry out the duties of the position
- Able to communicate effectively, both verbally and in writing
Additional InformationHouston's oldest hospital is GROWING!Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.