Food Service Worker
: Job Details :

Summary This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in the Batavia, NY. The primary purpose of the Food Service Worker position is to support the food service operations provided to Veterans. Work is performed in one or more functional areas such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving area. Responsibilities Wage Grade 4 Food Service Workers independently perform duties that require proficiency in special procedures. They require a broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation. Wage grade 4 workers can do all the duties of a lower grade worker, but also may help with making patient selections, thickening items and checking trays. Major duties and responsibilities include (but are not limited to): - Set up assigned station on the tray line with the correct supplies and food items - Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates - Break down and clean the station when assigned - Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary - Return soiled trays and dishes to the dish room - Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian - Prepare beverages according to the number of servings required - Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities - Sort, wash, peel and cut cold foods using knives or other equipment - Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes - Prepare uncooked food items, such as sandwich spread and salad dressings - Operate and break down and clean all equipment assigned to food service and related areas - Portion other food items into standard serving sizes using the proper utensils and specified dishware - Prepare boxed/to go meals - Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures - Verify that food items on the tray are appropriate for the prescribed diet - Identify obvious discrepancies between the prescribed diets and the food items designated by the menu - Decide what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for - Distributes menus and surveys to patients - Provide patients with basic information about modified diets and the nutrition services that are available - Prepare individual and bulk nourishments and supplemental foods and beverages for patients - Follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques - Determine the quantities of ingredients needed to prepare required yield - Make conversions between the metric system to the standard system - Take nourishment inventories, stocking using first in-first out procedures, replacing expired items - Label and distribute individual nourishments - Sterilize equipment and sanitize work areas - Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line - Perform heavy-duty cleaning tasks throughout the food service and related areas - Separate food waste and trash from dishes, glasses and silverware in the dish washing area - Unload food/tray delivery carts - Store sanitized dishes, glasses and silverware - Scrape, soak, scour, and scrub cookware and utensils - Move garbage cans when collecting and transferring trash from the work area to the disposal area - Provide assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks. - Use a computer terminal to record and retrieve recipe, menu and inventory data and to produce reports - Other duties as assigned to meet the needs of the Medial Center Work Schedule: 10:30am-7pm, 6am-2:30pm, 7am-3:30pm includes weekends and holidays Position Description Title/PD#: Food Service Worker/PD99836S Physical Requirements: Wage Grade 4 Food Service Workers perform work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Education This job does not have an education qualification requirement. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.