Food Service Worker WG3
: Job Details :

SummaryThe Food Service Worker position is located within the Nutrition & Food Service at the William S. Middleton Memorial Veterans Hospital in Madison, WI. This announcement will be used to fill vacancies at The William S. Middleton Memorial Veterans Hospital in Madison, WI.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates09/18/2024 to 09/30/2024* Salary$20.58 - $24.02 per hour* Pay scale & gradeWG 3* HelpLocation1 vacancy in the following location:* Madison, WI* Remote jobNo* Telework eligibleNo* Travel RequiredNot required* Relocation expenses reimbursedNo* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potentialNone* Job family (Series)* 7408 Food Service Working* Supervisory statusNo* Security clearanceOther* Drug testNo* Position sensitivity and riskNon-sensitive (NS)/Low Risk* Trust determination process* Credentialing* Suitability/Fitness* National security* Financial disclosureNo* Bargaining unit statusYes* Announcement numberCAZP-12547533-24-CJ* Control number810212800HelpThis job is open to* Internal to an agencyCurrent federal employees of this agency.Clarification from the agencyOpen to current, permanent employees of the Madison VA Medical Center and its outreach facilities, including CBOCs and VCS employees. 2) All other current, permanent employees of a VISN 12 VHA facility. 3) All other current, permanent employees VA Nationwide. Must upload a copy of the most recent SF-50 (that is not for an award).VideosHelpDutiesThis position is located at the William S. Middleton Memorial Veterans Hospital in Madison, WI and is organizationally aligned under Nutrition and Food Services. The purpose of the position is to provide food service assistance in the Nutrition and Food Services Department.Major WG3 duties and responsibilities include (but are not limited to):* Set up assigned station with the correct supplies and food items* Serve food cafeteria style by placing uniform portions of food on* customers'/patients'/residents' plates* Break down and clean the station when assigned* Set up dining room tables for service, place food and beverages on tables, and* replenish items as necessary* Return soiled trays and dishes to the dish room* Deliver meal trays to the patients' bedsides and report the patients' comments and* complaints to the supervisor or dietitian* Prepare beverages according to the number of servings required* Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches* and simple cold desserts in specified quantities* Sort, wash, peel and cut cold foods using knives or other equipment* Provide assistance to cooks in the food preparation area, such as weigh, measure* and assemble ingredients according to standardized recipes* Prepare uncooked food items, such as sandwich spread and salad dressings* Operate and break down and clean all equipment assigned to food service and* related areas* Portion food items into standard serving sizes using the proper utensils and* specified dishware* Prepare boxed/to go meals* Select and place correct items on patient trays* Read and interpret a regular or modified menu, individual diet cards, tray tickets or* patient selections* Identify obvious discrepancies between the prescribed diets and the food items* designated by the menu* Decide what food items to serve for the most common diets* Perform heavy-duty cleaning tasks throughout the food service and related areas* Separate food waste, trash/recyclables from dishes, glasses and silverware* Unload food/tray delivery carts* Store sanitized dishes, glasses and silverware* Scrape, soak, scour, and scrub cookware and utensils* Move garbage cans when collecting and transferring trash from the work area to* the disposal area* Other duties as assigned to meet the needs of the Medical CenterWork Schedule: 11:30am - 8:00pm with rotating weekends and holidaysTelework: Is not authorizedPosition Description Title/PD#: Food Service Worker WG3 99920SHelpRequirementsConditions of Employment* You must be a U.S. Citizen to apply for this job* All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.* Selective Service Registration is required for males born after 12/31/1959* You may be required to serve a probationary period* Subject to background/security investigation* Pre-employment physical required* Selected applicants will be required to complete an online onboarding process* Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)* Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2024.EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:* Dexterity and Safety* Interpret Instructions, Specifications (other than blueprint reading)* Lead or Supervise* Materials* Technical Practices* Use and Maintain Tools and Equipment* Work PracticesExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Wage Grade 3 Food Service WorkersRESPONSIBILITY: Complete assignments individually or as part of a team under the general supervision of the immediate supervisor. Assignments are made either orally or in writing. Detailed instructions are provided only for special projects. The work involving diet tray assembly is usually performed as a team with the worker being expected to know the commonly used diets in order to place items on a tray. Completed diet trays are checked by a higher-level food service worker. Work involving actual food preparation is accomplished under the guidance of a cook who provides technical instruction and checks work in progress and upon completion for conformance with acceptable food service practices. Food service workers know daily routines and work from guides such as diet cards, tray tickets, menus, portion control charts, standardized recipes, and employee assignment sheets. Questions on unusual or difficult tasks are referred to a higher-grade worker or supervisor for clarification and advice. Work at this level is evaluated in terms of accuracy and timely completion of assignments.PHYSICAL EFFORT: Perform work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. May be required to work on ladders and use powered cleaning equipment. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.WORKING CONDITIONS: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.CUSTOMER SERVICE: Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.AUTOMATED DATA PROCESSING (ADP) SECURITY: Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy, and VHA policy. Protects the data from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in the computer access agreement that the employee signs.EducationEducation is not required for this position.IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional informationReceiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.This job opportunity announcement may be used to fill additional vacancies.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a positionFor more information on the Who may apply eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.