Food Service Worker WG4
: Job Details :

SummaryThis Food Service Worker position is located within the Nutrition & Food Service at the William S. Middleton Memorial Veterans Hospital in Madison, WI. This announcement that will be used to fill vacancies. Qualified applicants will be considered and referred as vacancies become available. You will receive an email notification when your resume has been referred. Please include your latest SF-50 in your application.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates09/20/2024 to 09/30/2024* Salary$22.17 - $25.86 per hour* Pay scale & gradeWG 4* HelpLocation1 vacancy in the following location:* Madison, WI 1 vacancy* Remote jobNo* Telework eligibleNo* Travel RequiredNot required* Relocation expenses reimbursedNo* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potentialNone* Job family (Series)* 7408 Food Service Working* Supervisory statusNo* Security clearanceOther* Drug testNo* Position sensitivity and riskNon-sensitive (NS)/Low Risk* Trust determination process* Credentialing* Suitability/Fitness* National security* Financial disclosureNo* Bargaining unit statusYes* Announcement numberCAZP-12555133-24-CJ* Control number810742300HelpThis job is open to* Internal to an agencyCurrent federal employees of this agency.Clarification from the agencyOpen to current, permanent employees of the Madison VA Medical Center and its outreach facilities, including CBOCs and VCS employees. 2) All other current, permanent employees of a VISN 12 VHA facility. 3) All other current, permanent employees VA Nationwide. Must upload a copy of the most recent SF-50 (that is not for an award).VideosHelpDutiesThis position is located at the William S. Middleton Memorial Veterans Hospital in Madison, WI and is organizationally aligned under Nutrition and Food Services. The purpose of the position is to provide food service assistance in the Nutrition and Food Services Department.Major duties and responsibilities for WG-04 include (but are not limited to:* Set up assigned station on the tray line with the correct supplies and food items* Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates* Break down and clean the station when assigned* Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary* Return soiled trays and dishes to the dish room* Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian* Prepare beverages according to the number of servings required* Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities* Sort, wash, peel and cut cold foods using knives or other equipment* Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes* Prepare uncooked food items, such as sandwich spread and salad dressings* Operate and break down and clean all equipment assigned to food service and related areas* Portion other food items into standard serving sizes using the proper utensils and specified dishware* Prepare boxed/to go meals* Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures* Verify that food items on the tray are appropriate for the prescribed diet* Identify obvious discrepancies between the prescribed diets and the food items designated by the menu* Decide what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for* Distributes menus and surveys to patients* Provide patients with basic information about modified diets and the nutrition services that are available* Prepare individual and bulk nourishments and supplemental foods and beverages for patients* Follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques* Determine the quantities of ingredients needed to prepare required yield* Make conversions between the metric system to the standard system* Take nourishment inventories, stocking using first in-first out procedures, replacing expired items* Label and distribute individual nourishments* Sterilize equipment and sanitize work areas* Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line* Perform heavy-duty cleaning tasks throughout the food service and related areas* Separate food waste and trash from dishes, glasses and silverware in the dish washing area* Unload food/tray delivery carts* Store sanitized dishes, glasses and silverware* Scrape, soak, scour, and scrub cookware and utensils* Move garbage cans when collecting and transferring trash from the work area to the disposal area* Provide assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks.* Use a computer terminal to record and retrieve recipe, menu and inventory data and to produce reports* Other duties as assigned to meet the needs of the Medial CenterWork Schedule: 11:30am-8:00pm, rotating weekends and holidaysTelework: Is not authorizedPosition Description Title/PD#: Food Service Worker WG4 / 10263ARelocation/Recruitment Incentives: Is not AuthorizedHelpRequirementsConditions of Employment* You must be a U.S. Citizen to apply for this job* All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.* Selective Service Registration is required for males born after 12/31/1959* You may be required to serve a probationary period* Subject to background/security investigation* Pre-employment physical required* Selected applicants will be required to complete an online onboarding process* Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)* Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2024.SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:GS-04 Grade Level: You must demonstrate your ability to do the work of a food service worker without more than normal supervision. This includes experience such as performing routine manual tasks in support of food service activities such as setting up of food and beverage service stations or areas; assembling plates, trays and cafeteria lines; portion and serve food; loading tray carts and deliver meals; assisting in covering, dating, and storing food; cleaning food service equipment, disassembling, cleaning, sanitizing, assembling, and storing a variety of food service equipment; and cleaning floors, counters, tables, and dining area or other work areas following standard sanitation practices. Failure to meet a minimum level will result in an ineligible rating.EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.RESPONSIBILITYWG-04 Food Service Workers receive limited supervision from the immediate supervisor who provides oral and written instructions on changes in procedures and special requirements. They perform routine work independently in accordance with written guides and established policy. They use judgment in recognizing work objectives and in planning and organizing duties to accomplish those objectives. They refer questions on new work situations to the supervisor. They may assist lower grade employees and provide training on technical work matters. The supervisor spot checks work in progress to be sure that set procedures are being followed and that work will be accomplished according to a specific time schedule.PHYSICAL EFFORTThe work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.WORKING CONDITIONSThe work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.CUSTOMER SERVICEMeets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.AUTOMATED DATA PROCESSING (ADP) SECURITYProtects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy, and VHA policy. Protects the data from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in the computer access agreement that the employee signs.EducationEducation is not required for this position.IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional informationReceiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.This job opportunity announcement may be used to fill additional vacancies.This position is in the Excepted Service and does not confer competitive status.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a positionFor more information on the Who may apply eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.