Job DescriptionJob DescriptionSalary: $26.50 per hour ($12.50 per hour plus average $14.00 per hour in tips). Opportunity to participate in 50% employer-paid health benefits for hourly employees who average over 30 hours per week. We provide paid sick leave as required by the HFWA.
Job Title: MooMobile Shift Lead
Reports To: General Manager
SUMMARY
We're looking for a qualified individual to become part of our enthusiastic MooMobile team. This is you if…you're passionate about providing customers with the best experience possible in a constantly changing environment. You are energized by positive, genuine interactions and committed to contributing to the collaborative spirit of a team. And you're looking for an opportunity to learn, grow and explore your career potential.
RESPONSIBILITIES
- Drive a large truck in/around the city and suburbs of the Front Range safely
- Ability to manage time effectively with punctual arrival/departures from events
- Effectively organizes and leads their shift for effective and positive results
- Communicates well with manager & truck team regarding vehicle & events
- Greet customers and makes them feel welcome and comfortable
- Serve customers' and handle cash and credit transactions
- Follow Sweet Cow's operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members and vehicle during each shift
- Demonstrate knowledge of the brand and menu items
- Serve menu items to customers in a courteous and timely manner
- Quickly and accurately prepare menu items for customers.
- Check quality and temperatures throughout the day to ensure Sweet Cow quality and safety standards are met or exceeded
- Follow sanitation and safety procedures in both truck and shop.
- Maintain cleanliness and organization in the truck and shop. Ensures proper set up and/or breakdown of the entire truck/shop.
- Effectively handle customer concerns and complaints
- Works as part of the team to prepare the truck for each shift
- Act with integrity, honesty and knowledge that promotes the culture of Sweet Cow
- Maintains regular and consistent attendance and punctuality
- Contributes to a positive team & work environment in/out of the shop/truck.
KNOWLEDGE/SKILLS/REQUIREMENT
- Valid drivers license, impeccable driving record and skills
- Ability to manage time effectively
- Ability to work independently or in team setting
- Excellent customer service skills required
- Ability to work in a fast paced environment
- Team oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with customers and team members
- Ability to work nights, weekends and holidays