Diehl Ford in Massillon is looking for an experienced Ford Warranty Administrator/ Remote Experience Coordinator. We offer a stable and rewarding career opportunity! Benefits:
- Available health, dental and vision insurance
- 401(k) plan with employer match
- Paid time off
- Employee discounts
- Growth opportunities
Job Responsibilities:
- Process and submit all warranty claims as per policy and procedure set by Ford Motor Company.
- Supporting technicians and management with any prior approval or questions in regards to warranty claims.
- Monitor for rejected claims and handle any issues in a timely manner.
- Must be very organized and have strong attention to detail.
- Develop and coordinate mobile service visits with our area customers.
- Contact customers in need of service and schedule their mobile visit. Coordinate this visit with the service department and make sure it is executed smoothly.
- Other duties as needed specified by the department manager.
Apply today or reach out to Dan Klaes at ...@diehlauto.com with any questions!