Fraud Investigations Manager
: Job Details :

Fraud Investigations ManagerJob Locations: US-IN-Evansville | US-IL-JolietCategory/Function: Risk/SecurityPosition Type: Regular Full-TimeRequisition ID: 2024-15386Workplace Type: On SiteOverviewOld National Bank has been serving clients and communities since 1834. With $50 billion in total assets,we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.Our team members are our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.Old National Bank is seeking to fill the role of Fraud Investigations Manager. The Fraud Investigations Manager is responsible for the supervision of all aspects of the Fraud Investigations Team within the Fraud Department. This individual assists the Fraud Director by directly managing the staff of the Fraud Investigations, maintaining, monitoring, and enhancing the bank's External and Internal Fraud Investigations Program. This individual works closely with ONB's Fraud Director, the Fraud Monitoring & Mitigation Manager, and the Fraud Program Lead. The Fraud Investigations Manager must keep abreast of current and emerging Fraud regulations and financial crime trends while understanding the Risk Appetite of the bank to manage, identify, and adjust to the changing customer risk profile.Key AccountabilitiesDevelop, implement, and maintain the Fraud Investigations Program:Maintain current knowledge of applicable laws, regulations, and issues. Evaluate changes in industry practice and legal/regulatory requirements and ensure that timely appropriate action is taken.Support the Fraud Director and Fraud Program Lead in developing and maintaining policies and procedures, training, reinforcing internal controls, and monitoring and reporting processes.Assist with the annual Fraud risk assessment.Coordinate with ONB's Fraud Director, Monitoring & Mitigation Manager, and Fraud Program Lead to develop, integrate and maintain the Bank's Fraud Program.Responsible for maintaining, enhancing, and monitoring the bank's External and Internal Fraud Investigations Program.Oversight of Fraud Investigations:Responsible for the creation, testing, implementation, and execution of the bank's External and Internal Fraud policies, procedures, and systems.Mitigate risks associated with External and Internal Fraud and escalate appropriate matters.Manage the Fraud Investigations staff through setting priorities, providing work direction, and monitoring performance.Oversee Investigation Case review decisions and ensure that the Fraud Investigations quality assurance (QA) processes meet quality standards.Monitor reports and information generated by ONB's systems regarding clients with possible Fraud risk.Provide direction and instruction to contract team members regarding fraud investigations, case work, and regulatory compliance.Serve as a key resource for internal associates, management, board of directors, and regulators:Collaborate with Business Unit Management for fraud risk decisions and Bank standards for fraud risk tolerance.Provide periodic status reporting to Steering Committees and others as needed.Participate with Fraud Management during Fraud/BSA AML related regulatory exams. Coordinate the gathering of the Fraud Department pertinent information needed to accomplish the exam.Key Competencies for PositionPeople Leadership:Coach & Empower Others: Provides timely feedback, support, and guidance to encourage associates to accomplish tasks and enhance their professional development.Attract and Develop Talent: Actively seeks to attract the best talent and develop associates' effectiveness.Gaining Agreement: Uses appropriate interpersonal styles to gain acceptance of ideas or plans.Lead Change: Engages team members who are resistant to change to gain their support.Culture Leadership:Communication: Shares relevant information with stakeholders and tailors delivery to the audience.Culture & Values Leadership: Demonstrates Old National's culture in daily interactions.Execution Leadership:Drive and Execution: Committed to achieving established goals and improving performance.Performance/Monitoring/Measurement: Focuses on personal and team performance to achieve goals.Problem Solving/Decision Making: Seeks to identify issues and determine the best solution.Qualifications and Education RequirementsBachelor's Degree in Business, Finance, Accounting, Law, or related field.10+ years relevant experience in regulatory compliance, banking operations, internal controls, or Fraud Investigations.CFE, CAFP, CRCM, and CAMS certifications preferred.Extensive knowledge of Fraud Investigations matters, regulations, and trends.Ability to manage and execute multiple complex projects within required timelines.Excellent communication/influence skills are required.Proven ability to partner effectively across all levels of the organization.Demonstrated conceptual thinking and analytical skills.Ability to work independently in a continuously changing environment.Advanced PC/systems skills including proficiency with Microsoft Office preferred.Key Measures of Success/Key DeliverablesMeets procedural deadlines for fraud processes.Leads team members through coaching and empowerment.Healthy collaboration with all departments of ONB.Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace.#J-18808-Ljbffr