Location: Tacoma,WA, USA
Our client is the largest third-party logistics company based in the Northwest. They ve been in business for the last fifty years Nationwide and internationally.ResponsibilitiesCoordinating the release of empty containers and import loads between steamship lines, dispatch, and operations.This includes contacting the steamship lines for equipment release and location, first availability and delivery dates, vessel c/offs, and appropriate terminals to return the loaded containers.This can also include coordinating inbound rail moves with customers, operations, and the various rail operators and assisting in resolving problems customers may incur with the various rail and steamship lines.Maintains and updates customer databases promptly and accurately, utilizing the company's master database, Excel, Office 365 databases, Picasa, etc.Coordinating inspections with government entities when necessary or when requestedUpdating and maintaining current, accurate inventory records whenever applicable or requestedTimely communication with customers, vendors, and co-workers to schedule inbound carriers; communication with dispatch regarding upcoming volumes and equipment needs; Coordinate the work schedule with operations; completion of work orders; accurate final load reports sent to customers in a timely and prompt mannerProviding rate quotes to current and prospective customersAccurate and complete billing of completed work orders, including all applicable charges based on tariff or contractual ratesFollow up with delinquent accounts when requested to assist in resolving late payments, short pays, etc. And advise managers for further follow-up if issues are not resolvedSkillsExcellent Computer knowledge, Supervision skills, Vendor managementCustomer Service Oriented, Invoicing,, quoting, and calculating tariffsMust be able to pass Background Check and Drug TestHigh School Diploma