Job Type Full-time Description The Dunhill Hotel is seeking a Front Desk Agent. The front desk agent serves as the first point of contact for arriving guests. General Requirements:
- Must approach all encounters with guests and team members in a friendly, service-oriented manner
- Able to communicate effectively with other departments as necessary
- Well-groomed, professional appearance
- Verify daily revenue activities and occupancy status
- Enter detailed information regarding daily transactions into necessary reports for accounting purposes
- Check guests in and out of the hotel according to hotel standards
- Maintain accurate data in computer property management system
- Inform guests about the hotel's facilities, policies, and procedures, as well as provide area information
- Take, modify, and cancel room reservations via telephone
- Handle guest inquiries, requests, and complaints
- Perform cashier duties, post charges to guest accounts
- Communicate effectively with other departments as necessary
Candidates must successfully complete a drug screen and background check in order to be eligible for hire. Work Remotely
Job Type: Full-time Pay: $15.00 - $16.00 per hour Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person