Front Desk Agent/Concierge
: Job Details :

Job DescriptionJob Description

Join our prestigious luxury senior living community dedicated to providing unparalleled service and comfort to our esteemed residents. We are committed to creating an environment where our seniors can thrive, offering top-tier amenities and personalized care.

Position Overview: As a Front Desk Concierge, you will be the face of our community, providing exceptional service and assistance to our residents and visitors. This pivotal role requires a dedicated individual with outstanding communication skills, impeccable attention to detail, and a passion for ensuring the highest level of satisfaction for our residents.

Key Responsibilities:

• Greet residents and guests warmly and professionally upon arrival.

• Provide personalized assistance and information regarding community amenities, services, and local attractions.

• Package services and handling

• Manage incoming calls, emails, and inquiries promptly and efficiently.

• Maintain a tidy and organized front desk area.

• Coordinate transportation services for residents as needed.

• Assist with scheduling appointments and reservations for activities, dining, and events.

• Monitor security access and ensure the safety and well-being of residents and visitors.

• Collaborate closely with other staff members to address resident needs and requests effectively.

• Uphold the highest standards of customer service and professionalism at all times.

If you are passionate about providing exceptional service and making a difference in the lives of seniors, we invite you to apply for this rewarding opportunity. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.