Front Desk Agent
: Job Details :

Skills

* Greeting and thanking guests in a sincere, friendly manner.

* Checking guests in on arrival and out on departure.

* Posting charges to appropriate guest accounts.

* Anticipating and addressing guests' needs, and resolving their problems and complaints.

* Assisting guests with disabilities.

* Operating switchboard and assisting with inquiries.

* Assisting the reservations manager with taking reservations.

* Collaborating and communicating with other internal departments to ensure guest satisfaction.

* Complying with company procedures and safety policies.

* Performing duties on a daily checklist.

Qualifications:

* High school diploma or suitable equivalent.

* 1+ years Front Desk Agent experience preferred.

We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.