FRONT DESK AGENT
: Job Details :


FRONT DESK AGENT

Saratoga Casino & Hotel

Location: Saratoga Springs,NY, USA

Date: 2024-11-24T06:25:43Z

Job Description:
Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in this Role:At least 18 years of age. Prior experience in guest service capacity preferred. Excellent guest service skills; attentive and detail oriented. Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously. Effective communication skills with the ability to communicate with both guests and co-workers. Greet guests upon arrival. Performs guest check-ins and check-outs, dispenses room keys. . Processes/posts transactions associated with guests stays including incidental charges. Coordinates with housekeeping/maintenance for availability and readines...Front Desk, Agent, Hotel
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