At Microtel Inn & Suites by Wyndham, we know you've got a busy schedule. Whether you're gearing up for back-to-back meetings or need time to relax and unwind, what you want from your hotel is a consistent, seamless stay. As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Microtel Inn & Suites as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless! Microtel Inn & Suites in Mansfield, PA is seeking an upbeat Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people. Shift Available:
Job Summary:
- Process guest check-in/out, including collecting payment
- Provide information about hotel policies, services, and amenities
- Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
- Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
- Maintain and clean the lobby and bathroom as needed
Requirements
- High school diploma or equivalent
- Ability to stand for long periods
- Lift/carry up to 50 lbs.
- Must have sound judgment and discretional skills and be able to work with little or no supervision
- Proficient with standard windows-based computer programs, including Microsoft Word and Excel
- Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.
- Organization and time management skills are required
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities
Benefits
- Competitive wages
- Discount Program
- Medical insurance - based on benefits eligibility of employment status
- Dental and vision plans - based on benefits eligibility of employment status
- Paid Time Off (PTO)
- 401(k) Plan with company match
- Advancement opportunities
- Commitment to professional development
- Fun, fast, and friendly TEAM work environment