Front Desk Agent/Night Audit
: Job Details :


Front Desk Agent/Night Audit

Holiday Inn

Location: Lafayette,IN, USA

Date: 2024-10-23T06:40:44Z

Job Description:

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS & HOLIDAYS Responsibilities include: •Running the night audit and resetting the operating system for next days business •Sending out daily financial reports to above property and corporate team •Greeting guests both in person and over the phone •Coordinating guest check-in/check-out and assisting guests with making reservations •Answering guest questions and assisting guests with any problems they may experience •Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in •Handling financial transactions (both cash and credit) •Promptly assisting with guest requests •Actively listening to and resolving guest complaints •Ensuring cleanliness of the property and performing light cleaning duties if needed •Other duties as assigned by general manager Requirements: High school diploma or equivalent preferred Ability to walk and bend frequently throughout shift Detail oriented Professional attitude Reliable transportation Ability to work independently

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