Job Description
Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Seasonal FT Front Desk Agent! As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role for you!
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
What is in it for you:
- $24.02 per hour + Incentive bonuses up to $2,500 per month!
- Employee travel program offering discounted rates in Fairmont's and Accor worldwide
- Parking/Commuting Discounts
- Paid meal breaks with complimentary meals served in our Staff Dining room
- Learning programs through our Academies
- Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee-only medical insurance
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues!
Key Responsibilities:
- Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
- Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
- Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
Qualifications
- Must hold valid authorization to work in the USA
- Previous experience as a front desk agent or in a customer service role is preferred
- Knowledge of hotel reservation systems and basic computer skills preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Physical requirements include:
This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 20 lbs
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