Front Desk Agent - TRU By Hilton Downtown
: Job Details :

TRU Downtown Indianapolis, IN is an EEO employer - M/F/Vets/Disabled Come join the energetic, young-at-hearthotel TRU By Hilton 1 mile from downtown Indianapolis! We are hiring fora Front Desk Agent to join our TEAM, that promotes a strong work ethic andvalues. Offers a great working environment and was voted BestHospitality Company to Work for by Randy Starr and 5 Starr Engagement onassociate opinion surveys in 2023.We offer a referral bonus program for alllevels.Must be available: 7:00 AM to 3:00PM and 3:00PM to 11:00PMBenefits:•MEC Plus AdvantagePlan/Dental/Vision/Supplemental Coverage with Reliance Standard•Paid Holiday for Full Time/Part Time -Upon hire •Paid Time Off for Full Time/Part Time - 6Months of Service•Nationwide Employee StayDiscounts for Hotel BrandQualifications:•Ability to effectively deal with internal and external customers, someof whom will require high levels of patience, tact, and diplomacy to defuseanger, collect accurate information and resolve.•Ability to understand and followdirections•Excellent customer service skills•Hotel experience is preferred, not required.Responsibilities:•Responsible for greeting customers immediately with a friendly andsincere welcome.•Will use a positive and clear speaking voice, listen to, and understandrequests, respond with appropriate action, and provide accurate informationsuch as outlet hours and local attractions.•Completing required shift paperwork, reports as assigned by GeneralManager, and end of shift cash closing procedures•Creating guest reservation, completing guest registration, applyingcharges and payment to guest folios.Visit company website: www.dorahg.com Please visit our careers page to see more job opportunities.