This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:
- Executes procedures as outlined by front desk manual
- Answer phones, take messages and transfer calls
- Knowledgeable of Clubs amenities and surroundings
- Communicates kindly and sincerely using members name
- Attends all staff and club meetings and events
- Establish and maintain professional relationships with members and staff
- Ensures front desk is clean, maintained and organized at all times
- Ability to respond quickly and appropriately to emergency situations
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support club goals and objectives
- Ability to respond to common inquiries or complaints from members
Job Requirements:
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
To apply, please come in and fill out an application at one of the following clubs during the specified time frame for that club below: Miramont South901 Oakridge DrFort Collins, COMonday-Friday 9am-4pm Miramont North1800 Heath ParkwayFort Collins, COMonday-Friday 8am-6pm Fort Collins Club1307 E ProspectFort Collins, COMonday-Friday 9am-4pm Miramont Centerra3755 Precision DrLoveland, COMonday-Friday 10am-5pm