Location:Lake Norman DentalWe are looking for a dynamic, experienced
Front Desk Associate to join our fast-growing team. Bonus point if you have a dental background or experience as a DA.
Job Summary: We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist.
Primary Job Responsibilities:- Completes daily insurance verifications for all scheduled patients
- Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
- Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
- Confirm all future appointments
- Assist patients with billing questions
- Submit Insurance Claims with proper attachments and narratives.
- Follow-up with unscheduled recare/treatment appointments.
Qualifications:- 2-3 years experience preferred
- Associates Degree preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits: - Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Benefits: Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance
FLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.