Job Description
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We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.
Responsibilities:
- Professionally greet members and guests
- Scan membership IDs upon members' entrance
- Answer phones professionally
- Respond to member questions, concerns, and discrepancies
- Update members' accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with related tasks
Qualifications:
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Essential Physical Requirements:
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling, and lifting up to 50lbs at a time
Additional Information:
As a member of the Equinox team, you will receive:
- Competitive salary, benefits, and industry-leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa, and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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