Front Desk Clerk
: Job Details :

Front OfficeBrownsburg, IndianaHome2 Suites BrownsburgCurrently, we are looking for a top-performing Hotel Front Desk Agent, Front Desk Clerk, or Guest Service Agent.The Home2Suites Brownsburg is searching for a motivated Hotel Front Desk Agent, Front Desk Clerk, or Guest Service Agent eager to giveexcellent customer service to our hotel guests and ensure they have all they need during their stay. As the first person to greet customers, the hotel front desk clerk, front desk agent, or guest service agent will check guests in, make reservations, recommend local activities or restaurants, and arrange transportation. The ideal candidate is outgoing and confident, enjoys working with people, and pays close attention to detail. Apply now if you are looking for a rewarding career in the hospitality industry!Conveniently located right off I-74 and just 20 miles from Indianapolis International Airport, Home2 Suites Brownsburg offers a great opportunity to be part of a brand-new hotel with a supportive and dynamic team. Our location puts you close to popular attractions like Lucas Oil Raceway, just five miles away, and the Hendricks County Fairgrounds, 12 miles away. As a team member, you'll enjoy flexible schedules, daily pay options, and a welcoming work environment. We also provide best-in-class benefits and employee incentives to ensure you feel valued and appreciated.SAME DAY PAY Access your pay as you've earned it! No cost to you!Vacation/Personal days and holiday payBrand Travel Discounts for Travel and Food & BeverageOnline Training CoursesReferral Program and BonusDirect DepositEmployee Assistance ProgramAssociate of the Month/Associate of the Year/Service AwardsFull-Time Associates:Free Basic Life & Basic Accidental InsuranceVoluntary Life Insurance Products for Self, Spouse, and DependentsDay Care Flex Spending accountFlexible Health Care Spending Account401(k) with a Company match!Jury Duty LeaveSome Key Areas of Responsibility for the Hotel Front Desk Agent, Front Desk Clerk, or Guest Service Agent:Welcome all guests and confirm bookings upon their arrivalAct as a point of contact for guests who require help or information and attend to their wants and needsArrange activities, excursions, and transportation for hotel guests per their requestProvide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businessesHandle and distribute messages and mail, as well as redirect calls by answering the phone and making reservationsAnswer any issues or complaints made by guests and come up with solutions quicklyRequirements for Hotel Front Desk Agent, Front Desk Clerk, or Guest Service Agent:High school diploma, GED, or equivalentOne year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferredKnowledge of the local area to make recommendations for a variety of servicesExcellent time management skills, organizational skills, customer service skills, and interpersonal skillsComfortable taking telephone calls and mitigating stressful situationsWorking knowledge of Microsoft Office and reservation management systemsApplicants must be able to work weekends & holidays.Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a Whatever It Takes  attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels' home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States.Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace.At Commonwealth Hotels, We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need.  EOE/Drug-Free Workplace#J-18808-Ljbffr