Location: New York,NY, USA
Overview
Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays).
Responsibilities
+ Undertake front desk daily duties.
+ Keep records of arrivals and departure of residents
+ Attend to residents needs and concerns in a friendly and cordial manner.
+ Ensure that residents follow all in-house rules and policies.
+ Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor's pass,visitors are to be politely challenged as to the reason for entering the residence.
+ Assist the Admissions department as needed, as agreed by Director of Operations
+ Assist with creating photo IDs for all new residents and verify Markle resident IDs.
+ Monitor security video cameras and reports to administration unusual activities.
+ Process payments for fees.
+ Answer calls in a polite, friendly manner and forward calls or take messages as needed.
+ Accept packages and faxes and sort out daily mail.
+ Be aware and sensitive to the cultural and social population served.
+ Contact and inform the maintenance department of the floor number when the fire alarm rings.
+ Maintain log for borrowed resident keys.
+ Handling application and other clerical tasks.
+ Assist with room inspections as needed for current residents and incoming residents.
+ Monitor RDP database.
+ Maintain log for keys.
+ Assist with preparation of welcome packages for all arriving guests as needed.
+ Supervise security guards.
+ Monitor use of the fitness center including securing and processing approved Informed Consent and Waiver of Liability for residents participating in the fitness activities and program using the fitness room.
+ Perform other tasks and duties as assigned by the Salvation Army administration.
Qualifications
+ High School Diploma or GED
+ Ability to communicate effectively in English (written and verbal)
+ Good Computer Skills (Microsoft Office)
Job LocationsUS-NY-New York
Job ID 2024-12754
Category Administrative
Compensation Salary is $18.00/HR
Type Regular Full-Time