Front Desk Clerk (Markle Evangeline Residence)
: Job Details :


Front Desk Clerk (Markle Evangeline Residence)

Salvation Army USA

Location: New York,NY, USA

Date: 2024-12-20T08:28:28Z

Job Description:

Overview

Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays).

Responsibilities

* Undertake front desk daily duties.

* Keep records of arrivals and departure of residents

* Attend to residents needs and concerns in a friendly and cordial manner.

* Ensure that residents follow all in-house rules and policies.

* Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor's pass, visitors are to be politely challenged as to the reason for entering the residence.

* Assist the Admissions department as needed, as agreed by Director of Operations

* Assist with creating photo IDs for all new residents and verify Markle resident IDs.

* Monitor security video cameras and reports to administration unusual activities.

* Process payments for fees.

* Answer calls in a polite, friendly manner and forward calls or take messages as needed.

* Accept packages and faxes and sort out daily mail.

* Be aware and sensitive to the cultural and social population served.

* Contact and inform the maintenance department of the floor number when the fire alarm rings.

* Maintain log for borrowed resident keys.

* Handling application and other clerical tasks.

* Assist with room inspections as needed for current residents and incoming residents.

* Monitor RDP database.

* Maintain log for keys.

* Assist with preparation of welcome packages for all arriving guests as needed.

* Supervise security guards.

* Monitor use of the fitness center including securing and processing approved Informed Consent and Waiver of Liability for residents participating in the fitness activities and program using the fitness room.

* Perform other tasks and duties as assigned by the Salvation Army administration.

Qualifications

* High School Diploma or GED

* Ability to communicate effectively in English (written and verbal)

* Good Computer Skills (Microsoft Office)

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