Location: Gatlinburg,TN, USA
Job Description
Are you ready to join a winning team and enjoy Day One Benefits, Daily Pay and unmatched perks?
As a Front Desk Agent at Bent Creek Village, you will be instrumental in creating an inviting atmosphere and providing exceptional, friendly service that leaves a lasting impression on our guests. Nestled in the beautiful Gatlinburg area, our resort offers easy access from both Cosby and Newport.
At HGV, we believe that helping people get away helps you get ahead. We are committed to helping you achieve your goals and build a bright future. Join our team and take advantage of this outstanding opportunity to be part of our journey to success. Apply now and see just how far you can go!
OPEN HOUSE INTERVIEWS - Check out our wonderful resort and meet our team!
When: Every Tuesday and Wednesday
Time: 11am to 2pm
Location: 3919 East Parkway, Gatlinburg
Why do Team Members Like Working for us:
* Positive Team Environment
* Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
* Recognition Programs and Rewards
* 401(k) program with company match.
* Paid Time off and Paid Sick Days
* Perks At Work: employee pricing platform
* Employee Assistance Program that supports your physical and mental well-being
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more!
Main Responsibilities:
* Greets guests and owners on arrival.
* Check in/out guests.
* Generates folio and collects payments.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
* Answering phones and directing calls.
* Other duties as assigned.
Job Details:
* Full-time, year-round.
* 3 pm to 11 pm.
Qualifications
What are we looking for:
* No experience is required - we will teach you everything you need to know!
* A professional demeanor.
* Basic computer skills.
* Proficient English language, both verbally and in writing.
* Open and flexible availability, including weekends and holidays
* Ability to multi-task responsibilities and prioritize.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's America's Greatest Workplaces for Parents & Families. Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
* Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.