Front Desk Coordinator
: Job Details :

Are you a friendly, go-getter who is good with people? We are a reputable mental health group practice who is looking to hire a full time front desk coordinator. We are looking for someone who is experienced and reliable, has solid professionalism and wants to be a part of a flourishing team! If you are looking for a secure and rewarding position in a team-oriented, fast-paced environment, Exceptional Wellness Counseling is for you!In this role you will: Assess a large volume of phone calls and requests, both clinical and non-clinical in nature while providing superior customer service and maintaining a one call resolution standard.Schedule appointments, handle rescheduling and cancellations.Participate in team planning meetingsProvide friendly Customer ServiceEnter new client dataHandle complex or confidential situationsHandle client concerns Requirements: Professional and friendly presentationProficiency in EnglishResults-driven and patientA high degree of attention to detail and trustworthinessAbility to prioritize and manage multiple responsibilitiesAccepts training, correction, and feedback wellMust have experience with professional phone scheduling, must be proficient with phone, email and text correspondencePrior experience in an office settingMust have knowledge of how insurance carriers workExperience or general knowledge of learning disabilities and behavioral issues is a plus.Ability to commute to the Manalapan and Shrewsbury office Job Type: Full-timeSalary: $23 to $25 /hrBenefits: 401(k)401(k) matchingDental insuranceHealth insurancePaid time off Healthcare setting: Outpatient Mental Health Schedule: 8 hour shiftDay shiftMonday to Friday Ability to commute/relocate: Manalapan Township, & and Shrewsbury NJ. Reliably commute or planning to relocate before starting work (Required) Work Location: In person#J-18808-Ljbffr