Front Desk
: Job Details :

Job DetailsJob LocationDGD Clinic - San Antonio, TXPosition TypeFull TimeJob CategoryAdmin - ClericalDescriptionSUMMARY:Responsible for opening/ closing procedures, checking patients in and out, verifying insurances, collecting co-pays/ deductibles/ high balances, scheduling follow- up appointment, reconciling creating daily deposits, including other duties assignedDUTIES AND RESPONSIBILITIES: creating deposits daily, including other duties assigned.Skills/Experience:

Knowledge of EMR systems

Knowledge of front and back office procedures

Knowledge of basic medical terminology

General understanding of EOB's (Explanation of Benefits), ability to interpret EOB's

Ability to operate basic office equipment

Proper telephone etiquette

Ability to read, understand and follow oral and written instructions, .

Must be well organized and detail-oriented

Have the ability to respond well under pressure

Promotes a professional, productive and positive work environment

QualificationsEducation:High school diploma or equivalent.Completed Medical assistant or Certified Medical Office Program.Experience: 1-2 years of similar work experience preferably in the medical field.Performance Requirements:Knowledge:

Knowledge of medical terminology

Familiarity of clinic protocols and policies.

Knowledge of HIPAA

Knowledge of EMR, health insurance, copays and deductibles

Skills:

Skilled in multitasking effectively

Skill in conducting cooperative interactions with patients and staff.

Skills in prioritizing tasks and time management.

Strong organizational skills.

Abilities:

Ability to interpret and respond appropriately to instructions.

Ability to build rapport with patients and co-workers.

Flexible to move throughout three sub departments under front desk umbrella.

Equipment Operated: Normal office environment.Work Environment:

Work is typically performed in an interior/ office work environment

No or very limited physical effort required

No or very limited exposure to physical risks

Fast paced.

Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Front Desk position such as sitting for six to eight hours per day, walking, bending, and reaching upon occasion. Occasionally lifting up to 30 lbs. of supplies and equipment and helping with patient transport and transfer. Some stress when dealing with priorities and anxious patients.