Position Title: Lead Front Desk Hours: Full-Time, Monday to Friday, 8:00 AM to 4:00 PM (No evenings or weekends) Are You Ready to Lead in Patient Registration and Compliance? At Live Urgent Care, we pride ourselves on exceptional patient care and operational excellence. We are seeking a dedicated and experienced Patient Registration Compliance Supervisor to join our dynamic team. This role is pivotal in advancing our patient registration processes, overseeing insurance verification, and ensuring regulatory compliance. Key Responsibilities:
- Supervise and refine the patient registration process, ensuring accuracy and completeness of patient information.
- Verify insurance details with precision and address discrepancies to prevent payment delays and enhance the revenue cycle.
- Conduct detailed audits to uphold high standards of data integrity and compliance.
- Develop, create, and deliver comprehensive training and educational materials to elevate staff capabilities in registration and insurance verification.
- Run daily reports and oversee key performance indicators (KPIs) to monitor and improve patient registration efficiency.
- Collaborate with the billing team to support claims processing and resolve patient billing inquiries and concerns.
- Utilize Athena Health as our EMR system to manage patient data and ensure seamless integration with financial operations.
Why This Role is a Game-Changer for Your Career:
- Competitive Compensation: Enjoy a competitive base salary of $50,000 to $60,000, along with monthly performance bonuses and incentives.
- Comprehensive Benefits Package: Benefit from Medical, Dental, Vision, STD and LTD insurance, an Employee Assistance Program (EAP), and a 401k with a match.
- Generous PTO: Take advantage of a generous paid time off policy that supports your work-life balance.
- Professional Growth Opportunities: Access career advancement, continuing education, and professional development opportunities.
- Positive Work Environment: Be part of a supportive, inclusive, and collaborative workplace culture.
- Work-Life Balance: Benefit from flexible work hours and policies that promote a healthy work-life balance.
- Company Reputation: Join an organization with a strong employer brand, positive reviews, and a solid industry reputation.
- Interesting and Challenging Work: Engage in stimulating work that involves solving complex problems and contributing to exciting projects.
- Strong Leadership: Work with experienced, approachable leaders who are committed to your development and success.
- Clear Career Path: Enjoy clear and attainable career progression paths within the organization.
- Effective Recruitment Process: Experience a smooth, respectful, and efficient hiring process.
Ready to Take the Next Step? If you're eager to leverage your expertise in patient registration, compliance, and training to make a significant impact, we want to hear from you! Apply now by submitting your resume and a cover letter detailing your qualifications and experience. Join Live Urgent Care and be a vital part of our success! Requirements Qualifications:
- Minimum of 2 years of front desk experience in a medical office.
- Deep understanding of patient registration and insurance verification tools (e.g., Navinet, Availity).
- Proficiency in Word, Excel, PowerPoint, and Adobe is required.
- Basic experience in chart auditing and familiarity with Athena Health or similar EMR systems.
- Strong analytical and organizational skills with a keen eye for detail.
- Proven ability to create and deliver training programs.
- Excellent communication skills with experience in leading and training a team.
- Professional and polished appearance, with a commitment to maintaining business professional attire.
- A bachelor's degree or an associate degree in a relevant field (e.g., Business, Accounting) is preferred.
Salary Description $50,000.00-$60,000.00