Front Desk Monitor
: Job Details :

Front Desk MonitorNew York, NY 10036, USAReq #3374Thursday, September 12, 2024

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position...

Position: Front Desk Monitor

The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front door access.

East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser

Location: 22 East 119th Street * New York, NY 10036

Minimum Qualifications:

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Front Desk Monitor Principal Responsibilities:

Greet all visitors; assist them directly or announce their arrival to staff or residents.

Ensure that all clients sign in and out as required.

Route mail and deliveries as required.

Handle or assist in crisis intervention.

Follow assigned procedures in emergency situations.

Conduct rounds at residence as assigned

Employees receive an exceptional benefits package including

• Medical
• Dental
• Vision
• Prescription coverage
• Life insurance,
• Retirement plan
• Educational Reimbursement Program (includes tuition and license/certification)
• Paid Time Off which is accrued monthly and roles over from year to year. In addition;
  • Paid Birthday Holiday
• And much more...

To learn more about VOA-Greater New York, copy and paste this link into a browser:

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Other details

• Job FamilyFront Desk/Reception
• Job FunctionReception
• Pay TypeHourly
• Min Hiring Rate$19.23
• Max Hiring Rate$19.23
• Required EducationHigh School

Apply Now

• New York, NY 10036, USA

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