The Tygart Hotel Team is dedicated to delivering luxury within reach complemented by exceptional service and beautiful surroundings. The historic hotel, a landmark in itself, is Elkins' grandest hotel. Eclectic and fun, guests will discover a rich reflection of the culture with this boutique hotel. Taylor Hospitality is looking to hire a Part Time Front Desk Night Auditor to work at the newly renovated Tygart Hotel in Elkins, WV.Compensation: $14.00 - $15.00 per hour, depending on experienceResponsibilities:
- Deliver exceptional experiences for our guests
- Be Cheerful, Outgoing, and Happy to our guests...if you are smiling they are smiling!
- Monitor guest accounts and post charges
- Reconcile guest charges through the night audit process
- Register guests and assign them a guest room
- Compute bills and collect payments from guests
- Make and confirm reservations over the phone and online
- Answer the phone and operate the telephone switchboard
- Maintain responsibility for safekeeping and issuance of keys
- Be informed of all events taking place at the hotel on a daily basis
- Greet and welcome all guests in a professional and hospitable manner
- Review accounts and charges with guests during the checkout process
- Issue room keys and help guests transport their luggage to their rooms
- Perform other duties as assigned
Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.Qualifications:
- Previous front desk experience preferred.
- High School Diploma/GED
- Excellent verbal and written communication skills
- Adaptability
- Ability to stand/sit for 8 hrs length of time
- Ability to lift 30 lbs.
- Ability to bend frequently during a shift
- Ability to read, write, understand and speak English
- Ability to work 11 pm to 7 am.
Additional Information:Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.About the Company:Up to Par Management LLC and Taylor Hospitality, LLC select only the most passionate and skilled hospitality professionals. Up to Par Management LLC and Taylor Hospitality, LLC are a premier management company creating lifetime memories for its members, guests, and associates through its profitable clubs, hotels, value-added services, and community relationships. Up to Par Management, and it's subsidiary, Taylor Hospitality, is a leading club and hospitality management company specializing in golf, country club, hotel, and restaurant operations, full-service management, and consulting. We are a growth-oriented company pride ourselves in providing opportunities for our associates as well as our partner properties.