Front Desk (opening shift 5:30 AM)
: Job Details :

Front Desk Manager and club opener

Lakeshore Sport & Fitness is Chicago's #1 destination for sport, fitness and fun! We are a diverse community of like-minded people who participate in social, instructional, and competitive sporting activities; and who seek to improve and enhance our lives by achieving levels of personal fitness.

Were looking for enthusiastic individuals eager that are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. Heres more of what the position entails:

The Front Desk and morning Manager on Duty is the first and last point of contact when members enter and leave the facility. They are responsible for greeting all members, checking-in members, answering questions, cleaning, and assisting managers with selling memberships.

What is in it for you:

• Be part of a high performing team who supports and inspires each other to be your best self-everyday.
• Opportunity to develop your talent and grow within our company!

What you will be doing:

• Responsible for opening the club and ensuring the club is ready to open.
• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Drive engagement through emotional intelligence and genuine connections with our members and guests.
• Lead front office operations and address feedback.
• Keep the front desk area organized and neat.
• Assist with maintenance of facility by conducting walk through with detailed notes on areas to address.
• Maintain a high level of customer service when greeting members and answer questions knowledgeably.

Your experience and skills include:

• A collaborative team player, a creative problem solver who leads with compassion.
• Anticipate guest needs and be genuinely engaging.
• Work well under pressure and able to think on your feet.

Your team and working environment:

• A passionate and inspired team that creates unique experiences for all they meet.
• We recognize and celebrate team and individual successes.

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