Position Type: Part-Time/Full-Time Salary Range: $12 - $16 per hour (based on experience) Rejuve Salon Spa is a vibrant Aveda lifestyle salon committed to providing exceptional client satisfaction. We cultivate a welcoming atmosphere where team members collaborate to deliver outstanding customer service and create memorable salon experiences. Responsibilities:
- Create a warm and inviting welcome for clients, ensuring a positive first impression.
- Assist clients in scheduling appointments, managing bookings, and addressing inquiries both in person and over the phone.
- Provide knowledgeable information about our services, products, and membership packages to enhance client engagement.
- Offer personalized retail recommendations, showcasing our Aveda products.
- Ensure a pristine salon environment by managing tasks such as washing towels, maintaining the front area, and restocking retail shelves.
- Contribute to the opening and closing of the salon premises, ensuring operational efficiency.
- Collaborate seamlessly with stylists and team members to foster a harmonious and efficient salon atmosphere.
- Serve beverages to clients and attend to their comfort during their visit.
- Facilitate membership and package sign-ups, explaining benefits and features.
- Assist with essential bookkeeping tasks, inventory management, and tracking retail sales.
Qualifications:
- Flexible schedule with ability to work Friday & Saturdays. Includes a combination of morning and evening shifts.
- Self-starter with the ability to demonstrate initiative and work independently.
- Outgoing and personable demeanor, showcasing exceptional interpersonal skills.
- Enthusiasm for learning and adapting to salon operations and Aveda products.
- Strong organizational skills, coupled with meticulous attention to detail.
- Exceptional friendliness and a natural inclination for teamwork.
- Clear and articulate communication skills, both in-person and over the phone.
- Flexibility to work part-time or full-time schedules, including open and closing shifts.
- While previous salon experience is beneficial, it is not required.
- Customer service experience, whether in-person or via phone, is preferred.
Benefits:
- Competitive salary with potential for retail commission.
- Paid Time Off (PTO) and vacation time for full-time team members.
- Access to continued education opportunities to enhance your skillset.
- 401k plan with company match.
- Discounts on salon products and services.
- Comprehensive benefits package, including medical, dental, vision, and short-term disability insurance.
- Opportunity to be a part of a dynamic team dedicated to excellence in the salon industry.
- Supportive Salon environment
If you are passionate about providing exceptional customer service, eager to be part of a collaborative team in a dynamic salon environment, and ready to take advantage of comprehensive benefits, we encourage you to apply!