Front Desk Receptionist
: Job Details :

Job Title: Front Desk ReceptionistReports to: Finance & Human Resources Director/Operations DirectorFLSA Status: Non-ExemptStatus: Regular full-time benefited position.Hours: Regularly scheduled hours are Monday to Friday, 8:30 am to 4:00 pm with two 15-minute breaks and one 30-minute unpaid lunch break.Pay Rate: $22/hrSummaryPerforms primary reception duties for Ability Now Bay Area and assists with front office and administrative duties.Front Office & Administration DutiesProvide front desk coverage: record participant's time of arrival and departure, answer phones, refer calls, answer inquiries, assist participants, and greet visitors.Respond to participant requests for attendant services by calling for attendants using the overhead call system.Assist with compliance for Community Care Licensing and other oversight/governmental agencies.Refer individuals to or report directly to the Counselors any participant issues related to staff, visiting teachers, case managers, social workers, bus companies, etc.Maintain and update confidential files of participant records including filing, preparation of forms, information tracking, and updating of reports mandated by law.Compile program statistics, program participation, attendance, population information as needed.Check-in visitors to the Agency.Help maintain the Storiicare participant and program information database and function as a resource to other employees.Update the White Board with staff and participant attendance issues (absences, late).Prepare reports, correspondence, spreadsheets, etc. as requested.Additional Job RequirementsLoad and unload buses.Assist in the Kitchen and Lunch area when needed.Assist in other departments as needed.Perform other duties as requested.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education and/or ExperienceHigh school diploma or equivalent; two years related experience and/or training; or equivalent combination of education and experience.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical demands are:Ability to lift at least 50 lbs. - as requested.Ability to stand, stoop, and bend - frequently.Ability to push non-mobile program participants in their wheelchairs frequently.Note: Any lifting, transferring, or positioning of program participants always requires two people.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.The noise level in the work environment is moderate to loud.It is required that every employee be aware of, and responsible for, the safety of program participants, staff, volunteers and others under his/her supervision or in their work environment. Employees are required to immediately clear or report any safety hazards or unsafe conditions in their work environment.Requirements for EmploymentSubmit to a current physical examination and tuberculosis screening.COVID-19 vaccination is required.Provide a copy and maintain a current California driver's license, submit a DMV clearance, and a copy of current insurance certificate for personnel file.Current fingerprint clearance (prints must be sent to the Department of Justice within four days of hire).Sign a Form I-9 and provide all required documentation.Sign Ability Now Bay Area Safety Policy Statement.Each employee will also receive a copy of the Ability Now Bay Area Employee Handbook. It is understood and agreed that the employee will read and observe the terms and conditions set forth in the handbook.#J-18808-Ljbffr