Front Desk Registration - Marshall Family Medicine
4600 WV-152, Lavalette, WV 25535, USA
Job Description
Job Responsibilities:
- Greets and registers all incoming patients professionally. Handles incoming and outgoing communications concisely and in a pleasant manner.
- Answers telephone promptly, courteously using good telephone etiquette, taking complete messages, providing adequate information, and routing callers properly.
- Schedules patient appointments for all physicians, confirming the appointment one day prior.
- Obtains complete and accurate demographic and insurance information for each patient.
- Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments.
- Responds to patient inquiries regarding basic insurance or billing questions or provides a referral to the appropriate staff member.
- Restocks and maintains assigned work station and equipment in a neat and orderly fashion.
- Facilitates location of records, reports, or other significant information requested by the physicians.
- Performs other duties as assigned or requested.
Education: High school graduate or GED.
Experience: Six months work experience in a medical office setting. Knowledge of medical terminology, word processing, and computer experience desirable. Candidates who present themselves in a professional manner, both in person and on the telephone, are preferred.
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