Front Desk Registration - Marshall Internal Medicine
1249 15th St, Huntington, WV 25701, USA
Job Description
Posted Friday, August 9, 2024 at 4:00 AM
Job Responsibilities:
- Greets and registers all incoming patients professionally. Handles incoming and outgoing communications concisely and in a pleasant manner.
- Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information and routing callers properly.
- Schedules patient appointments for all physicians confirming the appointment one day prior.
- Obtains complete and accurate demographic and insurance information for each patient.
- Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments.
- Responds to patient inquiries with regard to basic insurance or billing questions or provides a referral to the appropriate staff member.
- Restocks and maintains assigned work station and equipment in a neat and orderly fashion.
- Facilitates location of records, reports or other significant information or requests by the physicians.
- Performs other duties as assigned or requested.
Education: High school graduate or GEDExperience: Six months work experience in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable. Candidates who present themselves in a professional manner, both in person and on the telephone are preferred.
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