Location: Middletown,CT, USA
Front Desk Specialist
Hours: Monday-Thursday 11:30am to 8:00pm, Saturday 6:00am to 2:30pm
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in today's evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
* Ensure proper check-in and check-out.
* Collect co-pays and balances.
* Complete weekly bank deposits.
* Schedule follow up appointments.
* Complete Work Orders tab including WC Status Reports.
* Provide outstanding customer service and assistance to patients
* Answer queue calls.
* Work faxes, scanning and other clerical duties.
* Perform any other duties as assigned.
Qualifications
Who you are:
Qualifications:
* High school Diploma or equivalent.
* Previous knowledge of check-in and check-out process.
* Knowledge of Insurance policies and procedures.
* Excellent verbal and written communication skills.
* Ability to multi-task, manage time, has strong customer service skills, and is reliable.
What we offer:
* Excellent growth and advancement opportunities
* Dynamic environment
* Access to a diverse network of practitioners
* Broad infrastructure of tools and programs to enhance the employee experience
* Competitive Compensation
* Generous PTO
* Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as protected characteristics ).
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