Maine Course Hospitality Group
Location: Salem,MA, USA
Date: 2024-11-29T21:57:10Z
Job Description:
Description:Do other front desk people come to you for help?Maybe it is time to step into a supervisory position!Help run the department of first impressions using your problem-solving skills and leadership!Co-ordinate and communicate to ensure guest reservations, requests and standards are met.Ensure each guest enjoys top notch service from the front deskServe as a role model regarding professionalism and team performance.Lead our Front Desk Team and positively impact lives every day!Front Desk Supervisor General Responsibilities:* Supervise the day to day operations of the Front Desk* Operate the front desk and assist guests with needs* Manage the operations of the front desk including check in and check out* Answer the phone and direct calls in a friendly and professional manner* Train and monitor performance of front desk personnel and build a team* Maintain Knowledge of area, events and hotel offerings* Maintain good customer relations, answer questions, resolve concerns in a timely manner* Maintain communication between departments* Complete Administrative reports as requestedBenefits:* Weekly Paycheck* 401k plus generous company match* Paid Time Off* Health* Dental* Vision* Travel Discounts* Company Scholarships for you or your family* Career Development OpportunityRequirements:Front Desk Supervisor Requirements Include:* Minimum 1 year front desk operations experience* Supervisory experience a plus* Good interpersonal skills in person, written and over the phone* Fluent Communication in English both spoken and written* Ability to communicate in Spanish a plus* Schedule flexibility* Availability Nights, weekends and Holidays* Ability to stand and walk for extended periods of timePM21PI9f96c1d3f1-
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