Location: all cities,WI, USA
Job Description Front Desk Supervisor - ( 220000O8 ) * Performs Front Desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management.
* Responsible for a working knowledge of the property management system (SMS Host) and all point of sales systems (SMS POS and SMS Touch).
* Post and verify that room, tax and resort fee have been run on all occupied rooms; check and balance all food and beverage systems.
* Receives and resolves guests complaints and provides guidance
* Completes shift checklist.
* Monitors front desk areas for safety, security, and appearance and reports any injuries, accidents or problems as necessary.
* Work with housekeeping/maintenance to asses room status
* Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy.
* Perform other duties as assigned.
**The Qualifications** : **Other Qualifications** : **Primary Location**
: United States-Wisconsin-Lake Geneva