Front Desk Supervisor
: Job Details :

Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards. Assist in leading the front desk team toward providing an exceptional and memorable vacation experience for all guests, including coaching, ongoing training, counseling. Assist Front Desk Manager in the creation and implementation of action plans to increase departmental scores. Assist Front Desk Manager in producing certain management reports on a weekly or monthly basis. Other projects as assigned by the General Manager or Front Desk Manager. SUPERVISORY RESPONSIBILITIES Observe and provide direct constructive feedback to employees. Displays unique problem solving to obtain a positive outcome in adverse guest and employee situations. Effectively communicate within the Front Office and to its partners, Maintenance, Housekeeping, Activities, etc. Along with the Front Desk Manager, the Front Desk Supervisor will create and implement goals and ...Front Desk, Supervisor, Front Desk Manager, Hotel, Experience