Front Desk Support Specialist
: Job Details :

Application Instructions:

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Job Title:

Front Desk Support Specialist

Department:

Mercer Medicine

College/Division:

School Of Medicine

Primary Job Posting Location:

Plains, GA 31780

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

The Mercer Medicine clinic in Plains, GA is searching for a Front Desk Support Specialist.

Responsibilities:

The candidate in this position acts as a medical secretary/receptionist for the front desk at a busy clinic. Handles check in and check out of patients, collects payments and post charges/payments. Responsible for appointment scheduling, rescheduling and cancellations. Responsible for appointment reminders, accurate data entry of all patient information, entering information in the EMR, updating of demographics, updating of pertinent information, scanning and copying records as required. This individual is responsible for handling multiple phone calls and creating a professional and welcoming environment for Mercer Medicine.

Qualifications:

A high school diploma or GED is required, along with one year of healthcare office experience to include hands on computer knowledge of electronic medical records, preferably Athena . The successful candidate must be able to provide excellent customer service with a professional, yet friendly, disposition. Must be flexible and adapt to change well. The ability to maintain composure and the awareness of when to seek help from supervisors are essential.

Background Check Contingencies:

* Criminal History

* Credit Check

Document Attachments:

* Resume

* Cover letter

* List of three professional references with contact information

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and? so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit:

Scheduled Weekly Hours:

40

Job Family:

Staff Clinical Services Non-exempt

EEO Statement:

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.