Location: Macon,GA, USA
Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
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Job Title:
Front Desk Support Specialist
Department:
Mercer Medicine
College/Division:
School Of Medicine
Primary Job Posting Location:
Macon, GA 31207
Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:
The Mercer Medicine clinic in Macon, GA is searching for a Front Desk Support Specialist.
Responsibilities:
The candidate in this position acts as a medical secretary/receptionist for the front desk at a multi-specialty practice. Handles check in and check out of patients, collect payments and post charges/payments. Responsible for appointment scheduling, rescheduling, and cancellations. Responsible for appointment reminders, accurate data entry of all patient information, entering information into the EMR, updating of demographics, updating of pertinent information, scanning and copying records as required. This individual is responsible for handling multiple phone calls and creating a professional and welcoming environment for Merce Medicine.
Qualifications:
A high school diploma or GED is required, along with one year of healthcare office experience to include hands on computer knowledge of electronic medical records, preferably EMD and/or Athena. The successful candidate must be able to provide excellent customer service with a professional, yet friendly, disposition. Must be flexible and adapt to change well. The ability to maintain composure and the awareness of when to seek help from supervisors are essential.
Background Check Contingencies:
* Criminal History Check
Documents:
* Resume
* Cover Letter
* List of three professional references with contact information
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and? so much more!
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
For more information, please visit:
Scheduled Weekly Hours:
40
Job Family:
Staff Clinical Services Non-exempt
EEO Statement:
AA/EEO/Veteran/Disability
Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.