Location: Charlottesville,VA, USA
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSCareers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8am - 8pm with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country. Join us to start Caring. Connecting. Growing together.As aFront Office Assistant, you will be responsible for greeting patients and providing support to medical staff. This role is based in one of our MedExpress urgent care centers. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team!Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position isCharlottesville, VA though you may also operate in other local work sites on an as needed basis.Location:260 Pantops Center Charlottesville, VA 22911Status:Full-TimeSchedule: Will be working 3 x 12-hour shifts (8:00 a.m. - 8:00 p.m.) per weekSpecialty:MedExpress Urgent CareHoursmay include rotating weekends/holidaysand may vary with patient volume and business need.Our Front Office Assistantsalso:Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting areaWelcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration processAnswer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentationCollect all insurance information, verify patient demographics, process payments, and complete phone sheetsDischarge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excusesIn addition, you may receive:Hourly rate incentives (Flex Pay, Standby Pay)Paid Time Off which you start to accrue with your first pay periodCareer development and training for other roles you may be interested inMedical Plan options, Dental, Vision, Life & AD&D Insurance401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma / GED (or higher)1+ years of experience in customer service OR in a medical office settingExperience with basic computer software and the ability to learn electronic medical recordsPreferredQualifications:Experience collecting health insurance information and/or processing patient paymentsUnderstanding of occupational medicine and/or urgent care**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ( Internal Candidates ) are not eligible to receive a sign on bonus.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED