Front Office Assistant
: Job Details :

ResponsibilitiesLancaster Behavioral Health Hospital (LBHH) is a 126-bed, inpatient psychiatric hospital and start-up joint venture between Lancaster General Health/Penn Medicine and Universal Health Services.In addition to a general adult unit and dedicated adolescent unit, the facility offers services for treating those with co-occurring disorders on the psychiatric-medical unit, an intensive adult unit to care for those with severe conditions, as well as a women's trauma unit.Front Office Assistants are responsible for completing the following duties and tasks:Answers and responds to incoming telephone calls promptly and in a pleasant, courteous and clear manner.Promptly greets employees, visitors, and individuals seeking care upon arrival.Informs walk-ins of LBHH's services, evaluation, and admission processes, as well as routine hospital information.Initiates pre-assessment paperwork and insurance verification to assist the Admissions Department.Initiates and maintains 15 minute checks for individuals awaiting assessment/admission per the Observation Policy and Procedure.Demonstrates knowledge of hospital emergency code response procedures.Exhibits excellent customer relations skills as evidenced by supportive and constructive communication with all contacts including coworkers, individuals seeking care, and building visitors.What do our current staff value at LBHH?An environment that puts patient care first.Providing excellent care, comfort, and security to the patients and families at their most vulnerable times.Opportunities to grow, learn, and advance in your career.Robust continuing education options.Supportive and responsive leadership.Competitive salary and comprehensive benefits package.What's in it for me?Challenging and rewarding work environment.Competitive Compensation & Generous Paid Time Off.Excellent Medical, Dental, Vision and Prescription Drug Plans.Robust tuition reimbursement.401(K) with company match and discounted stock plan.Career development opportunities within UHS and its 300+ Subsidiaries.An opportunity to make a difference every single day.QualificationsWhat Does LBHH Require for this Role?High school diploma or equivalent (GED).What Happens Next?After you apply online and submit your resume, a member of our HR team will review your qualifications and experience. If we are interested in scheduling an interview, our HR team will reach out to you. You may log back on to this website to check the status of your application at any time.Lancaster Behavioral Health Hospital: Treatment. Compassion. Hope. Today, tomorrow and always.EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.We believe that diversity and inclusion among our teammates is critical to our success.Notice: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: 1-800-###-####.Authorized by Corporate Human Resources#J-18808-Ljbffr