Location: Alamogordo,NM, USA
* Must be understanding, courteous and professional at all times in contacts with patients, visitors, employees, and medical staff.
* Schedule patient appointments.
* Liaison between medical professionals and patients.
* Answer telephone calls in a professional and courteous manner with minimum rings.
* Route phone calls and handle enquires efficiently and courtesy.
* Receive and convey message in writing and verbally.
* Receive requests for recur medication.
* Welcome patients and visitors in a polite and courteous manner.
* Monitor patient flow in treatment room.
* Answer non-medical questions for patients.
* Organize and manage patient records and date efficiently using computer software.
* Monitor and maintain supplies and forms.
* Maintain supply of snacks, juices and paper items for food consumption.
* Coordinate provider appointments and treatment room availability.
* Optimize patient satisfaction by scheduling service delivery within their preferences.
* File and fax documents
* Protect patients' rights by maintaining confidentiality of information.
* Comfort patients by anticipating their anxieties and respecting their grief process.
* Book and organize lunch meetings between doctor and pharmaceutical representatives.
* Register and schedule blood draw appointments.
* Schedule appointments i.e. port placement surgeries with other medical clinics.
* Contribute equitably in the maintenance of cleanliness of the medical practice.
* Contribute of team effort by accomplishing related tasks as needed.
* Clean equipment, chairs and change bed lines as needed to assist nurses.
* Help to ensure the safety of patients by assisting with transfers and restroom as needed.
* Receive laboratory results, recording and distributing results promptly.
* Register and take blood, urine and other specimens to the lab.
* Help patients in distress by responding to emergencies.