Company Description Talan is an international consulting group in innovation and transformation through technology. For 20 years, Talan has been advising companies and administrations. The group supports them and implements their transformation and innovation projects internationally. Present on five continents, the group achieved a turnover of 600 million euros in 2023 for more than 6,000 consultants and aims to exceed the one billion € turnover mark by 2025. The group puts innovation at the heart of its development and intervenes in areas related to the technological changes of large groups, such as Artificial Intelligence, Data Intelligence, Web3, Metaverse, Blockchain or IoT. Job Description Are you looking to join a company at the forefront of innovation and transformation? Look no further than Talan! We are seeking a talented Application Support to join our team. The ideal candidate will have expertise in Fixed Income (credit and rates). As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment. If you are a skilled Application Support passionate about finance and technology, we encourage you to apply for this exciting opportunity. Join us and take your career to the next level! Role and responsibilitiesIncident and Problem Management
- Manages P1/P2 incidents and problems end to end
- Communicates with internal users and management over incidents and post-mortems
- Ensures all support issues are correctly logged in the Bank incident management system with relevant details (downtime, slowness etc..) and ownership of their resolution
- Diagnoses issues: establishes their root case.
- Initiates task force over critical incidents
- Liaises with upstream and downstream systems support teams as appropriate
Application Monitoring and follow up
- Responsible for global uptime target of 99.9%, across the whole Rates and Credit eTrading platform
- Coverage of Rates eTrading applications production implementation, troubleshooting and monitoring (Market connectivity though ION, Algorithmic trading, Auto negotiation, Pricing, D2D and D2C, Booking)
Qualifications
- Bachelor degree in Computer science, Engineering, Finance or Quantitative finance
- 2 to 5 years of relevant experience
- Front Office Trading experience
- Rates and Credit knowledge
The salary range for this role is US$90,000 - US$140,000 Company's Benefits At Talan, we invest in our employees' well-being and empower them with benefits, including:
- Competitive salary
- 401(k) retirement plan with company matching
- 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 8 paid holidays + 5 sick days + 2 personal days per year
- Company health, dental, and vision insurance plans + FSA
- Voluntary STD and LTD
- Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines. Additional Information