State Farm Agency located in Childress, TX has an immediate opening for a full-time Office Representative. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. We serve the insurance needs of residents of the southeastern Panhandle of Texas and Southwest Oklahoma. The job requires licenses in Texas as well as Oklahoma and having one or both is a positive but unlicensed applicants will also be considered. Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive... - Salary plus commission/bonus (Starting pay will be determined by whether the applicant is licensed in Texas and/or Oklahoma along with experience.)
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- If relocation is required we will pay up to $2500 for necessary expenses.
Requirements - Property & Casualty license for TX and OK (must be able to obtain)
- Life and Health license TX and OK (must be able to obtain)
- Ability to communicate in person and on the phone effectively and clearly and above all in a courteous manner.
- Moderate to high computers and technology skill level is required and a willingness to learn is vital.
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.