Job DescriptionAbout UsWe're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addictiontreatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP. The Inpatient Front Office Specialist is responsible for a variety of billing, clerical, and communications functions vital to the overall operations of Inpatient Services.Benefits
- 403B
- Dental insurance
- Disability insurance through Massachusetts PFML
- Employee discounts, cell phone, eyewear etc.
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Flexible Spending Account
- Opportunities to earn CEU's
- Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances
Duties & Responsibilities
- Responsible for answering the phone and directing calls to the appreciate place.
- Responsible to do intakes clients looking for admission.
- Responsible to do insurance authorization.
- Responsible for data entry of MIS Admission and Discharge forms.
- Responsible for entering all Financial /Insurance information into the computer. Works with Billing Office to resolve discrepancies.
- Responsible for filing and pulling all medical records and organization of the chart room.
- Responds to simple requests for information from Inpatient Medical Records.
- Responsible for all aspects of the Front Office.
- Assists all who present at the Front Office receives client drop offs.
- Answers all incoming phone calls, triages all calls, and handles requests where feasible.
- Sorts mail and distributes.
- Performs word processing for all Inpatient Staff.
- Faxing.
- Xeroxing.
- Types and e-mails menu to all units.
- Other duties as required.
Experience and SkillsEducation & Experience
- GED required.
- 1-2 years' office experience, preferred.
- Ability to relate professionally and cooperatively with peers.
- Set standards of performance for security staff.
- Ability to communicate effectively.
- Basic clerical skills in operating office equipment such as word processing, faxing, Xeroxing and data entry.
- Ability to communicate effectively with staff, clients, and others.