Summary
The manager is responsible for overseeing daily quality assurance activities, supporting management and staff, and developing and implementing quality assurance programs and policies. They monitor budgets and ensure compliance with company policies, Global Food Safety Initiatives (GFSI), and NSF Dietary Supplements certification. Additionally, the FSQA Manager supervises the Preventive Controls Qualified Individual (PCQI), the SQF Practitioner, and the SQF Quality Practitioner, with the Division FSQA Manager stepping in as needed.
Responsibilities
- Quality Monitoring: Review microbiology test results daily, investigate high counts, and prepare lists of nonconforming products.
- Product Management: Approve product shipments, review labels, and manage product classifications.
- Compliance and Audits: Ensure GMP and HACCP compliance, conduct daily plant audits, and accompany inspectors during visits.
- Sanitation and Training: Monitor sanitation records, supervise quality assurance personnel, and provide necessary training.
- Program Oversight: Oversee the Environmental Monitoring Program, manage pest control, and handle customer complaints.
- Equipment and Safety: Supervise equipment calibrations, monitor employee safety habits, and perform other necessary duties.
Requirements
- Education: Bachelor's degree preferred.
- Experience: 3 years of relevant experience, with dairy experience required.
- Knowledge, Skills, and Abilities:
- Organizational Skills: Ability to organize resources, set priorities, and maintain confidentiality.
- Operational Skills: Competence in re-engineering operations, formulating policies, and implementing new strategies.
- Regulatory Knowledge: Understanding of USDA, State, and Federal regulations, Preventive Controls, Risk analysis, and GFSI auditing programs.
- Quality Assurance: Ability to implement and maintain HACCP-based food safety and quality plans, and use statistical process control (SPC) tools.
- Administrative Skills: Ability to make decisions on sensitive issues, assess training needs, supervise staff, and manage records.
- Technical Skills: Knowledge of quality assurance information systems, environmental laws, budgeting, and fiscal management.
Certifications
- PCQI/HACCP.
- Obtain GFSI/SQF Practitioner certification.