Location: Florence,AL, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $95K-yr / Healthcare benefits - As a Customer Experience Associate you'll: Own regular client communications and meetings, serving as the primary point of contact for customer success and support inquiries; Execute client onboarding processes, ensuring smooth implementation and adoption of the platform; Monitor customer health metrics and proactively identify opportunities to enhance client satisfaction; Document customer feedback and insights to inform product and service improvements; Collaborate with cross-functional teams to resolve technical issues and enhance customer experience...Hiring Fast >>