Location: Greenwich,CT, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $51,251 per year / Health, dental, and vision / PTO / 401k match - As a Customer Experience Specialist you'll: Manage and oversee all live event issues and support; Document all event issues and changes, steps to resolution, and communication with clients and vendors; Process incoming sales inquiries by creating opportunities in the CRM (NetSuite) and routing callers to the appropriate person; Ensure every person who reaches out to Meeting Tomorrow via phone, email, and texting receives a timely and attentive response and support and that all reasonable actions are taken to resolve questions and issues...Hiring Fast >>